Last Updated: May 21, 2026

At Scoreful, we value the privacy and security of our instructors, students, and platform users. This Privacy Policy explains how we collect, use, store, and protect your information when using our services.

1. Information We Collect

We may collect the following types of information:

Account Information

• Full name
• Email address
• Phone number (if provided)
• Login credentials and authentication details

Educational and Performance Data

• Quiz and exam answers
• Scores and grades
• Progress tracking and activity history
• Time spent on lessons or assessments

Instructor Content

• Question banks
• Exams and assignments
• Uploaded educational materials, files, images, and multimedia content

Payment Information

Payments are securely processed through trusted third-party payment providers, including Paymob. Scoreful does not store full debit or credit card information on its servers.

Technical Information

We may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Usage analytics and cookies

2. How We Use Your Information

We use collected information to:

• Provide and improve the Scoreful platform
• Manage user accounts and subscriptions
• Process payments and billing
• Generate educational reports and analytics
• Provide customer support
• Maintain platform security and prevent fraud
• Communicate important service updates

We do not sell personal information to third-party advertisers.

3. Data Ownership

Instructors retain ownership of the educational content they upload to Scoreful, including questions, exams, and course materials.

Scoreful acts solely as a platform and service provider for hosting and managing such content.

4. Sharing of Information

We may share limited information with trusted third-party service providers that help us operate the platform, including:

• Payment processors
• Cloud hosting providers
• Analytics and monitoring services
• Email and communication providers

These providers are authorized to use the information only as necessary to provide services to Scoreful.

5. Data Security

We implement industry-standard security measures designed to protect information against unauthorized access, disclosure, misuse, or loss.

These measures may include:

• SSL/HTTPS encrypted connections
• Secure hosting infrastructure
• Access controls and authentication measures
• Regular system monitoring

While we strive to protect user data, no online service can guarantee absolute security.

6. Cookies and Tracking Technologies

Scoreful may use cookies and similar technologies to:

• Keep users signed in
• Improve platform functionality and performance
• Analyze usage patterns
• Enhance user experience

Users may control cookie settings through their browser preferences.

7. Data Retention

We retain user information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Users may request account deletion by contacting our support team.

8. User Rights

Depending on applicable laws and regulations, users may have the right to:

• Access their personal information
• Request correction of inaccurate data
• Request deletion of their data
• Object to certain data processing activities

Requests may be submitted through our support channels.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised “Last Updated” date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or data protection practices, please contact us at:

support@scoreful.com